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Titre

Beta Team, What's Going On?


[us]
Beta Team, What's Going On? : #1
General Discussion : #7
Aldrexus
9/1/2013 à 21:09

Hey there, Sheffield.

I want to take a moment to verify that we're on the same page. When you log into Account Management, you do not see "StarCraft® II: Heart of the Swarm?" listed under your game accounts, correct? If so, let us know and we'll see what we can find out. As you mentioned, it's likely that you've been invited as a result of your pre-purchase on Battle.net, so it's very unlikely that this beta access will be removed.

Thanks for bringing this to our attention.



[us]
Beta Team, What's Going On? : #1
General Discussion : #10
Aldrexus
11/1/2013 à 3:17

If possible, can you two provide me with the approximate dates you pre-purchased the Heart of the Swarm?



[us]
Beta Team, What's Going On? : #1
General Discussion : #14
Aldrexus
11/1/2013 à 4:00

01/10/2013 06:56 PMPosted by Qendal

I got mine on November 26. I was unable to post on the Beta forums at work, but it works now on my home computer. So weird! Maybe I should stop posting on the forums and get back to work? >.>


Perhaps! Or, you may just need to clear your browser's cache and cookies. Glad to hear you've got it working at home, though.



[us]
Beta Team, What's Going On? : #1
General Discussion : #18
Aldrexus
11/1/2013 à 18:47

01/10/2013 07:58 PMPosted by Sheffield



Perhaps! Or, you may just need to clear your browser's cache and cookies. Glad to hear you've got it working at home, though.


What do I do, though? Is there something I was supposed to do to confirm the invite, something I still have to do, or just sit back and wait for now?


Sorry, Sheffield. I'm still looking into your particular issue; the message above was primarily intended for Qendal since his issue appears to be a bit different. Thanks for letting me know that you've also tried this solution, though. I'll do my best to get back to both you and Tornado as soon as I learn more.



[us]
Beta Team, What's Going On? : #1
General Discussion : #35
Aldrexus
15/1/2013 à 19:28

I haven't forgotten about you all; we're still looking into this internally. Rest assured that I'll be updating you as soon as I have more information to provide. Thanks for your patience in the meantime.



[us]
Beta Team, What's Going On? : #1
General Discussion : #51
Aldrexus
18/1/2013 à 20:25

I wanted to stop in and let you know that we're still looking into the root cause of this issue and do not have an ETA to provide at this time. Thank you all for remaining patient; we hope to see you sharing your feedback in the Heart of the Swarm Beta Discussion forum soon!



[us]
Beta Team, What's Going On? : #1
General Discussion : #64
Aldrexus
30/1/2013 à 0:02

Thank you all for continuing to report these issues. It appears that many of the issues initially reported in this thread have been resolved. If you're still unable to post on the Heart of the Swarm beta forums, please let us know when you pre-purchased Heart of the Swarm so that we may look into this further.


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